{"action":"Upgrade otrs2 to 2.4.5-1 or later.","affected":[{"fixed":"2.4.5-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["2.4.5-1"],"id":"tcs_01M5N9F7JCAVF87BNSDXP1KVTC","modified_at":"2026-08-31T06:47:31.853976179Z","published_at":"2011-03-18T16:55:01.517Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2009-5055","https://security-tracker.debian.org/tracker/CVE-2009-5055"],"severity":{"label":"unknown"},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2009-5055","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2009-5055"}],"summary":"Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access r"}