{"action":"Upgrade otrs2 to 3.0.8+dfsg1-1 or later.","affected":[{"fixed":"3.0.8+dfsg1-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["3.0.8+dfsg1-1"],"id":"tcs_01M5N9P18VNSMY1GYTDNK51G9Q","modified_at":"2026-08-15T06:47:38.127487616Z","published_at":"2011-03-18T16:55:01.627Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2010-4763","https://security-tracker.debian.org/tracker/CVE-2010-4763"],"severity":{"label":"unknown"},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2010-4763","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2010-4763"}],"summary":"The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users t"}