{"action":"Upgrade otrs2 to 2.4.5-1 or later.","affected":[{"fixed":"2.4.5-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["2.4.5-1"],"id":"tcs_01M5N9P1T1S5W6G2EC2GM9KT0F","modified_at":"2026-08-15T06:47:27.592751662Z","published_at":"2011-03-18T16:55:01.687Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2010-4767","https://security-tracker.debian.org/tracker/CVE-2010-4767"],"severity":{"label":"unknown"},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2010-4767","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2010-4767"}],"summary":"Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which"}