{"action":"Upgrade otrs2 to 2.4.5-1 or later.","affected":[{"fixed":"2.4.5-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["2.4.5-1"],"id":"tcs_01M5N9P1Y6SNZBBM0EMXWY7EMK","modified_at":"2026-08-15T06:47:34.851982196Z","published_at":"2011-03-18T16:55:01.703Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2010-4768","https://security-tracker.debian.org/tracker/CVE-2010-4768"],"severity":{"label":"unknown"},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2010-4768","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2010-4768"}],"summary":"Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circu"}