{"action":"Upgrade otrs2 to 6.0.2-1 or later.","affected":[{"fixed":"6.0.2-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["6.0.2-1"],"id":"tcs_01M5NC8FF6JSJRFCN419EFPP33","modified_at":"2026-08-04T05:47:47.735447475Z","published_at":"2017-12-08T17:29:00.193Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2017-16854","https://security-tracker.debian.org/tracker/CVE-2017-16854"],"severity":{"label":"medium","score":6.5},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2017-16854","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2017-16854"}],"summary":"In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose inte"}