{"action":"Upgrade otrs2 to 6.0.11-1 or later.","affected":[{"fixed":"6.0.11-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["6.0.11-1"],"id":"tcs_01M5ND4SVHGZMHNCA4YWATQHN1","modified_at":"2026-08-04T06:04:21.902897717Z","published_at":"2018-09-28T00:29:01.633Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2018-16586","https://security-tracker.debian.org/tracker/CVE-2018-16586"],"severity":{"label":"medium","score":4.3},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2018-16586","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2018-16586"}],"summary":"In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the em"}