{"action":"Upgrade otrs2 to 6.0.24-1 or later.","affected":[{"fixed":"6.0.24-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["6.0.24-1"],"id":"tcs_01M5NE12V12BHAFVFMMQYCVFFC","modified_at":"2026-08-29T07:02:28.693587057Z","published_at":"2020-01-06T20:15:12.243Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2019-18179","https://security-tracker.debian.org/tracker/CVE-2019-18179"],"severity":{"label":"medium","score":4.3},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2019-18179","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2019-18179"}],"summary":"An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent"}