{"action":"Upgrade otrs2 to 6.0.25-1 or later.","affected":[{"fixed":"6.0.25-1","introduced":"0"}],"component":"otrs2","cve_ids":[],"ecosystem":"Debian","ecosystem_qualifier":"Debian:11","exploited":false,"fixed_versions":["6.0.25-1"],"id":"tcs_01M5NER276CQF86BMQ7TXGDR95","modified_at":"2026-08-27T13:03:08.917762289Z","published_at":"2020-01-10T15:15:12.160Z","references":["https://osv.dev/vulnerability/DEBIAN-CVE-2020-1767","https://security-tracker.debian.org/tracker/CVE-2020-1767"],"severity":{"label":"medium","score":4.3},"sources":[{"source":"osv","source_id":"DEBIAN-CVE-2020-1767","url":"https://osv.dev/vulnerability/DEBIAN-CVE-2020-1767"}],"summary":"Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that"}